Simply select your desired item, choose your size, and click “Add to Cart.” Follow the checkout steps to complete your purchase securely. If you need assistance at any point, our team is here to help.

We accept all major credit cards and Apple Pay for a secure and seamless checkout experience.

Simply enter your promotional code at checkout in the “Discount code” field. The discount will be applied automatically.

Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!

Depending on your location, your order may be subject to customs duties or import taxes. These are the responsibility of the recipient and are not included in the purchase price.

Once your order has been shipped, you will receive an email with a tracking link to follow your package in real time.

If your package is delayed beyond the estimated delivery time, please contact our customer care team. We will investigate and provide you with an update as quickly as possible.

If your order arrives damaged, please contact us within 12 hours with photos of the item and packaging. We will resolve the issue promptly.

You may return or exchange your item within 7 days of delivery, provided it is unworn and in original condition. Please visit our Returns page for full details.

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Returned items must be unworn, unwashed, and in their original packaging with all tags attached.

We recommend using our detailed Size Guide, available on each product page, to find your perfect fit. If you’re unsure, our customer care team is happy to assist.

You can reach our team via email at care@ellitane.com or through our Contact Us page. We aim to respond within 24 hours on business days.